don davis auto group owner
For 40 years Don Davis Auto Group has continued to grow based on our fantastic group of employees. Rogue Vehicles. I checked with our call center and they did have a call from Mr. **** about getting an appointment to have his truck diagnosed and repaired. This dealership has a horrible reputation and I definitely see why. At 7:00pm we called again. These accessories include: ***** tinted windows, ***** door edge protectors, ***** door handle protectors, Nissan wheel locks, Exact protective mats, custom pinstripe and Nitrogen filled tires. My payment is now 300 more than it was before and I absolutely hate the car I was put in. Due to current inventory shortages, an Altima was not available. The shop ******* assisted in getting the vehicle into a position to be towed and they left with the vehicle that evening. Finally recd call back, was informed tech had not worked on vehicle yet, but were second in line. Se continui a visualizzare The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. Kicks Vehicles. Does my truck even have an S&B Air Intake system? I did however, expect to be treated respectfully and that has not been the case in the entirety of my dealings with this pitiful excuse of a "dealership". ein Mensch und keine Maschine sind. Every single service review was abhorrent! Dodge Chrysler Jeep Ram. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth office where she worked, federal court records show. As a matter of policy, BBB does not endorse any product, service or business. Whoever responded to my review completely lied about what really happened but the damage is already done. Well guide you through the process. Service said they needed to jump our vehicle and had to drive another client home first. No ma'am. We would disagree. Car was checked and ******* would call us before she left at 6. Then BOTH Dealerships reported work on the CarFax report. Complaint: 17290977 This vehicle is SUPPOSED to *******. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Don Davis Nissan takes great pride in our pricing transparency. Our service manager at this store was out on vacation last week. NEW. Phone Email. The overall price does not show in the quality of this vehicle. She was sentenced last year to three years and six months in federal prison for mail fraud. But we have not been able to obtain financing due to factors outside the dealership's control. Nissan. His lips are moving," said vehicle safety lawyer Todd Tracy who represents Arnold and his family. Let me know if there is anything else you need from me. Nissan. Lamentamos Disculpa How BBB Processes Complaints and Reviews. Mr. **** does not seem interested in allowing us to assist him. Don Davis Auto Group offers an industrystandard benefits package to all qualified employees. Please let me know if you need anything further from me. Instead they replaced the PRO SR (which I had mentioned repeatedly in conversations with ****) for $165 and sourced from a speed shop. Auto Group Site. Please Reference BBB ******************************************* for more info. Not once was I offered a rental vehicle from anyone at Don *********************** I asked about a loaner and I was told none was available. On 11/4 ****************** spoke to both one of our customer relation representatives along with a New Vehicle salesperson, ************************ During this conversation, we confirmed that this vehicle was available. He is very unprofessional and sassy! She has paid $104,532 so far, according to court records. ABS brakes.Don Davis Ford is family owned & operated and has been is business since 1979. I called Don Davis Nissan and a gentle man named ******************* said yes there was an accident but it had passed inspection. Why should I have to pay for a loaner vehicle when I bought the extended warranty? But that familiarity with and access to his finances allowed Lewis to secretly steal about $1.7 million from him, federal authorities said. Over the years we compiled quite an impressive list of manufacturers, industry and civic awards. Although Don Davis Ford is not open 24 hours a day, seven days a week - our website is always . Again people DO NOT waste your time going to this dealership because they lack ethics and will cost you tons of unnecessary money. unacceptable poor effort!! The other complaints against your dealership further proves that point. Auto Group. Never was I offered another diagnostic test to see what was wrong with my vehicle ??. BBB is here to help. Within a two month time period the vehicle had overheated twice again. Lisa Lewis worked for North Texas auto magnate Don Davis for more than 20 years and was his personal assistant for most of that time, helping to manage his personal financial affairs. We do not input information directly into CARFAX. It has exceeded 30 days from the initial response from Don Davis Group. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. Caso continue recebendo esta mensagem, The roof peeled back like a folded accordion into Mr. Arnold's face and head. The lawsuit alleges that a salesman for the Don Davis Auto Group of Arlington, Texas, made a deceitful sale and lied about purported safety features that did not exist in a Toyota Tundra pickup truck. The client asked me why and I stated that in order to provide that answer, we would have to do a diagnostic test that was offered to her at no cost and she declined the doagnostic test. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. ****************** expressed reservation for the accessories but agreed after we informed that any incoming unit would have them added. International Association of Better Business Bureaus. While we know this frustratingfor Mr. ******, it is also frustrating to us as we do not get to sell Mr., ****** a vehicle. Transferred to voice-mail again, left message. That is a bald face lie and shame on you sir. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. Ive left voicemails, but no response. He hung up without making an appointment. Due to the Dealership running my credit for a new vehicle contract the original loan could not be honored and I'm being told that the $7k would not be returned nor applied for a new vehicle my only option is to try to get approved for the Jeep again or have them give me a vehicle that I did not plan on getting. Collision Center. The fact that you are even trying to argue that the customer is wrong, is very telling of you and your "dealership" and your unwillingness to actually help people. As a matter of policy, BBB does not endorse any product, service or business. They kept the car for approximately 1 month. Was told oil change was completed. At that time we had already paid of the loan on her Jeep Wrangler and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. About 1-2 weeks into my experience working I was left alone like completely alone. CARFAX One-Owner. Auto Group. Pre-Owned and a PLATINUM EXTENDED WARRANTY for 84 mths, unlimited miles was also purchased, plus the *** Insurance. I am paying $23,000 for a vehicle that had been in an accident and I had no knowledge off with damage on it that repair alone will cost me over $1,500. Please do not service your car at this location. Don Davis Auto Group, Inc. Business Data Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. Arlington, Texas (817) 461-1000 rhoward@dondavisautogroup.com Search Background Check Robert Howard was associated with Don Davis Auto Group, Inc. in 2013. - Per ****, there was no oil leak, but rather the problem was due to sloppy installation of a new high pressure oil pump that was done at a different Ford dealership a few months prior. https://www.nissan.dondavisautogroup.com/search/new-nissan-versa-*********-**/?cy=76018&md=264&tp=new. When typing in this field, a list of search results will appear and be automatically updated as you type. para nos informar sobre o problema. The truth is that comparison testing performed in the lawsuit showed that the strength rating of the steel in the Tundra was less than that of the Ford F-150, Chevrolet Silverado, and the Dodge Ram. Please advise.Regards, NEW. Don Davis Nissan is located at 1320 East 1-20, Arlington, TX 76018. How can you expect someone to be without their vehicle, that they work out of, for up to 5 days with no loaner?!?! When I arrived they said they had no record of the appointment and also told me I would have to leave the truck with them for a week before they could even diagnose it with no loaner vehicle. Ford. We tried to price out the direct replacement part number for the part that he had installed, since the OE part would not be compatible, and we wanted to ensure proper fitment. Why did **** communicate a specific part requirement to me and then do something else? With that said, it would be my opinion that his request is not completely unreasonable, as it appears we failed to communicate properly the repairs needed and reasons for the delays. The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. Frustrated with this situation because Im paying these people almost ****** and they are not trying to accommodate me I decide to check out their reviews and thats when I realized I left my truck at the worst service department in **! Be sure to be prepared with your prior employment information, driver's license, and 2 complete references. I bought a brand new truck with an extended warranty. I came to Don Davis Nissan in Arlington tx before January 2022 due to a promotional letter I received in the mail promising a Nissan 2021 in exchange for my Nissan 2020 at no cost to me only to leave in a Nissan kicks. BBB Business Profiles are subject to change at any time. Onze This is FRAUDULENTLY INFORMATION on the CarFax to this vehicle and since they want to get paid for this work and now the CarFax says this work has been done. envie um e-mail para BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. Did not receive call on status. She was a co-signer on his investment account at JPMorgan Chase Bank since 1997, records show. Call 817.588.5474 to schedule an appointment today.Awards: . Was informed it would take 3-4 days. I wouldve never traded in my vehicle if I wouldve never received this promotional letter. No, I did not take my vehicle to **********, as they told me I would have to leave my truck with them for TWO weeks with no loaner. Si continas recibiendo este mensaje, infrmanos del problema Search Inventory. While I empathize with ********************** frustration not being able to find a vehicle during these times but we will were above board during this transaction. I asked our service manager to contact him to get a better understanding of his complaint. However, he wasnt happy that he could not get an appointment for three to four days. Pitiful attempt to deflect I might add. Auto Group. Call 817.588.5474 to schedule an appointment today.Awards: . 14508 others named Jim Brown are on LinkedIn . We offered him his purchase price to trade into another vehicle. Any customer not meeting the residency restrictions will receive a dealer discount in the same amount of the manufacturer's rebate. After the Versa arrived on 11/14/2022, we reached out to ****************** at that time. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. Please help us protect Glassdoor by verifying that you're a My insurance does not want to pay for the damage because this was due to a previous accident which I understand. It was a minor accident rear ended bumper was a little damage. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. enviando un correo electrnico a All lending decisions are madeby our third party lenders, not Don Davis ******. CARFAX One-Owner. . At no point was I under the impression that they would be able to look at the truck the day I dropped it off. F-150 Vehicles. Below is his summary of the conversation. This business is in an industry that may require professional licensing, bonding or registration. Additionally, we tried to repeatedly call MS. ********, but her phonewould not accept voicemail. I never asked or expected to be put ahead of any other customers and the fact that they are assuming that is also indicative of the person they are. I work full time+, am taking classes to further my education and I take care of my son. NO OTHER WORK WAS DONE! Collision Center. 63,176. On October 7th 2022 I was informed that the Jeep Wrangler was paid off through the dealership and that I would need to reapply for the financing for the Jeep that I previously was making payments on because according to the dealership the financing company doesn't revert back to my initial loan so at this point I was informed that the Jeep Wrangler is owned by the dealership and I would need to get approval to keep possession of the Jeep even after putting down $7000 when I originally picked up the Jeep Wrangler last year on May. My truck also needed several different services done to it but you clearly aren't trying to help anyone. Aydanos a proteger Glassdoor y demustranos que eres una persona real. This rating has decreased by -19% over the last 12 months. Don Davis Dodge in Arlington, TX offers new and used Chrysler, Dodge, Jeep, Ram and Wagoneer cars, trucks, and SUVs to our customers near Dallas. The lawsuit accuses the salesman of Don Davis Auto Group of fabricating a story that the Toyota Tundra was safer and tougher than any Chevrolet, Ford, or Ram truck. Customer Reviews are not used in the calculation of BBB Rating. "I would just buy a new car if i were you"Quoted over $8k for repairs. We boast a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive. "The cock and bull story used by the Don Davis Auto Group to defraud Mr. Arnold confirms the sleazy reputation of car dealers behaving like 'snake oil salesmen,'" said Tracy. I have a 700 + credit score and have never made a late payment but they have refused to lower my payment or accommodate me for the promise they failed to keep. I explained to him that typically the vehicle must be diagnosed before any rental authorization is issued. F-150 Vehicles. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. ****************** had to search from ******** just to find this vehicle. Expedition Vehicles. They switched my service advisor and within a few days I got my vehicle back. The salesman fraudulently claimed that the super steel "made the truck super strong, especially in the area where people sat" according to the lawsuit. Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers Diversity and Inclusion Tech At Bloomberg. You are not hurting me, you are only hurting yourself. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Dropped vehicle off on 7/11 for oil change and to check battery and vehicle shaking at times when starting. Manager, Finance. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? ***** the service rep who is absolutely horrible goes to the back gets my truck and parks it directly in front of another vehicle so there is no possible way the wrecker can access my truck. - On the service invoice, it appears that the truck was driven 2 hours/100 miles for testing. We strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents. When I took my vehicle to the collision center for repairs a few days later I was contacted letting me know there was more damage than I thought the bumper was rusting due to a previous accident . Please enable Cookies and reload the page. We feel we should be reimbursed the full amount because of the rudeness, keeping the vehicle hostage, no call back and overall dissatisfaction with Don Davis Auto Group. We have nearly 100 Chevy Silverado and Sierra pickup trucks on hand, providing a great selection of work-ready vehicles to our customers. They may have been associated with this organization before or after this year as well. . an. By the time we found a direct replacement, and obtained approval from the customer, the part had been sold and went on backorder. Very disappointed and **************. We are sorry for the inconvenience. That has absolutely nothing to do with any of this, as the warrant can be use at ANY dealership. We refunded ******************** deposit. I did remind him that his warranty company had a direct bill program set up with Enterprise for a rental car. Collision Center. Here`s the Deal! Other than the initial phone call acknowledging that they had my vehicle, I received ZERO proactive communications from the Ford service representative, ****, during this time. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. message, please email Due to financial circumstances I will not be with a vehicle due to oversight on the dealership and I am trying to get this issue resolved but I feel that they are trying to get me into another vehicle to get rid of the issue as soon as possible without anything being resolved or basically sweep the problem "under the rug". Dodge Chrysler Jeep Ram. Compare. And as a prior employee ofthe dealership, MS. ******** know I am here every day. Made an appointment to drop the truck off for service. Passenger Suffered Catastrophic Brain Injury As A Result Of Salesman's Lies According to Lawsuit. Fleet Manager at Snelson Companies, Inc Modesto, CA. per informarci del problema. Thirty minutes later he calls me back and tells me its my water pump and with parts and labor itll be $860.00. The customer would be wise not to use the word FRAUDULENTLY REPORTED without all the facts. Advised her that I wanted a call on 7/19 with status. Originally Don Davis Nissan of ********* had notated on the CarFax for this vehicle that they did a Maintenance Service, but them they went back in and updated the CarFax to say that they had Changed the Oil & Filter, Rotated The Tires, and Completed a Rear Brake Job. I guess when the truth is told you have to come back with a lie! Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie When I reached out to him on multiple occasions, I was given erroneous information about parts required, parts availability/sourcing, and when the repairs would be complete. Ok no problem. Si continas viendo este mensaje, From 2005 through the end of 2012, Lewis used her "unrestricted access" to Davis' finances to write three checks per month from his investment account made payable to Chase Card Services for her three personal credit accounts, records show. After all of this, I am still the one left with a vehicle that has less than 60k miles on it and is already having safety issues. Called again on 7/18, sent to voice-mail again, left message. **** *******. Declined service repairs, but still need oil change.
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