comcast construction department

comcast construction department

All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. Connectivity and managing Your Comcast Business network. Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? I don't know what else to do. Washington, PA 15301. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. How do you not have internal numbers to contact another internal department? To do so, click on the chat icon located at the top right of this forums page. Again, I'm getting zero help. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. We'll be there to help. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . I'll try and get a number and post it if they give me one. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. . Internet Speed Test. WiFi Pro. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? New Kensington, PA 15068. 0000001138 00000 n Xfinity 10G Network to more than 17,500 additional homes and businesses across 450 miles in St. Mary's County, Maryland, delivering its full suite of Xfinity and Comcast Business services. 0000202451 00000 n Wow! Comcast Construction - $13,000+ Official Response. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Your business will experience a service interruption while network construction occurs in your area. The opportunity to be a part of something that impacts millions of lives. So, offer one with WiFi included, no data caps, and 24/7 support. . CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . I have a mans number in construction that said he would take care of it. Hello @lanannak. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. Now were getting ready for whats next our next-generation network thats faster than ever. Then search Xfinity Support to start a chat with us. It's a new townhome that is finished and I am moving in tomorrow. I am so sorry to hear that you are still waiting for confirmation of serviceability. You would not have service until the line is buried and then an install tech comes back. They ran a cable above ground for 400 ft. My service is terrible. We actively create and expand opportunities for diverse-owned businesses in our supply chain. Privacy Policy. I've done that way of contacting you and it's gone nowhere. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. We had our electrician install conduits between the poles. Were committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Not available in all areas. We can't cut our grass without moving the cable. The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? Did you make sure to scroll all the way up? Greater Nashville Area, TN. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. A community that reflects your values and inspires others to make a positive impact. 0000003459 00000 n In most cases, these lines are installed when your home's being built. Hey @user_42efc9! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Got frustrated with the robot on the other end and started mashing zero. 0000013245 00000 n I apologize to hear of the issues you keep running into when trying to get this tap installed. Were enhancing the network in your area to bring you the best experience possible. Get Support Find an Xfinity Location Check the status and hours of locations near you. Internet Help & Support. . Sorry about that. Select "Comcast Business" from that list, - An "Comcast Business" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. If you ever find the secret sauce please share with me. Edit 2: Ill track my progress here and post any useful info I uncover: At&t: called a few numbers, got kicked to sales -> tech support -> advanced tech support (turned out it was just the repairs department) explained my predicament and that I'd been getting transferred all morning. If anyone knows how to get in contact with Comcast or WOW! Called 1-866-496-9669 which is the only number I could find. Hicatlusainc. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. It's available on all devices and facilitates auto-texting to clients, supporting sustained customer . I would like to see what we can do for you. Edit2: kicked back to sales, god damn it. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. 0000006653 00000 n Complete Project Reviews for scope and cost . I am looking for this information also. "We delivered strong first quarter results as our . 125.7 mi Comcast Service Center. 198 0 obj <> endobj 0000203180 00000 n 0000012164 00000 n Understood. Since you have already sent a PM, I will continue to assist you through there. So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. I have been trying to get service for over a month now. - Oversee Coax and Fiber build to Residential and Commerical buildings. 123.5 mi Comcast Service Center. Comcast. Engineering Department 120 K Street, Third Floor Lake Worth, FL 33460 Attn: (561) 357-6400 Office (561) 964-3499 FAX Mr. P. Eddie Herron, Manager OSP Planning & Engineering Design AT&T Utility Coordinator PH3103@att.com (561) 540-9262 Direct (561) 964-3499 FAX It "didn't understand" so it said to hit zero to talk to a rep. Did just that. Thanks to whoever suggested Telling them you're taking down their service lines. 138.6 mi Comcast Service Center. Our highly experienced team will help you select the best services for your property. Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. 0000003309 00000 n Get in touch with a Comcast specialist. We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. I cannot tell you how many times we have called customer service to no avail. Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. hb```l^@(a4(,s3mY Connection Pro. Could someone reach out to me as well? .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. All they can do is reschedule. To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. Once completed, this new interchange will be a game changer. Thank you! I need to contact AT&T, WOW and Comcast to facilitate the relocation. I am so sorry to hear that you are still waiting for confirmation of serviceability. All I want is internet and home phone - there's a box in front of my house. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. We had our electrician install conduits between the poles. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. I have had this identical scenario happen 4 times now. Pittsburgh, PA 15235. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? Is there a number to call? See https://comca.st/3vNQ9Ag for an example. Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. I appreciate you taking the time to reach out to us here on the forums. %%EOF 0000003912 00000 n I apologize to hear of the issues you keep running into when trying to get this tap installed. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. 0000004361 00000 n If you ever find the secret sauce please share with me. I responded to your private message, Please send a response there. 138.8 mi Popular Brands in Reading. You can visit the, If you have questions, were here for you 24/7 at. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. I do not know what to do. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. <]/Prev 295588/XRefStm 1442>> I told them get me connected then we'll wory about pricing at this point. Can you please send me a PM with your name and address? I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. I appreciate you taking the time to reach out to us here on the forums. We can help with both the service issues and the exposed cable. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. 0000203368 00000 n I was home ALL DAY. All users should have access. Give commercial spaces a cutting edge A high-speed, high-performance network designed for business Restrictions apply. We can help with both the service issues and the exposed cable. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? I have been trying to get service for over a month now. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. I cannot tell you how many times we have called customer service to no avail. @user_285696 Hey there! 0000005518 00000 n COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com Dec 2020 - Sep 202110 months. 2304870. Is there a way to contact Comcast construction Division directly? [h 07@AAPE:yX001H2d76H9/PZcKFF^ I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. I would like to see what we can do for you. To send a private message, please click on the chat icon on the top right next to the bell. 0000001622 00000 n Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. Internet Products Overview. Thank you so much for reaching out to us here on our Community Forums platform. Got connected with a nice young lady who had no idea what I was talking about when I asked to be connected to engineering or construction. Below, youll find options for residential and commercial spaces. Chat with Xfinity Get 24/7 help with any questions you have. 130.9 mi Comcast Service Center. We handle installation and activation, plus provide on-going support. We have a new possible project in NM and have had NO luck with the business/customer support numbers. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. 0000003762 00000 n This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. 0000004603 00000 n Please allow us the opportunity to help and we will see what we can do. What You'll Find at Comcast. Ive never seen a company treat PAYING CUSTOMERS like this. I just did, now can someone finally help me? 0000001442 00000 n I am in need of a contact for the new construction survey division. My husband runs a small business and we're really losing out. 0000202381 00000 n Edit: ok this is the only number to get through it appears. How do you get service?!. All I want is internet and home phone - there's a box in front of my house. We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. . Please take a look at these additional steps, it should help clarify the process. PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. Sorry to hear about the trouble. Instead, type "Comcast Business" there, - As you are typing a drop-down list appears. Did you make sure to scroll all the way up? New Comcast Construction jobs added daily. Sales kicked me back to tech support. We will need to gather some personal information. My service was installed in January 2021 which was 4 months ago. I've got a project up in Michigan that requires a few utility poles that need to be relocated. Jan 2009 - Dec 20124 years. Why do I have to start a new chat, why can't you help me? Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Hello @lanannak. Ethernet Dedicated Internet. Comcast Service Center. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. Hey @user_42efc9! I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Each time the tech arrives to find no work has been done. PECO did their job but it has been impossible to get xfinity to come out. We'll be there to help. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. 0000004940 00000 n The last time we checked, a license was not required for in Southfield. My cable has to be run in the air. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. We can send a text the day before network improvements begin in your area and again when your service is restored. We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. Greetings, @l8867vette! I have had this identical scenario happen 4 times now. They ran a cable above ground for 400 ft. My service is terrible. 0000002852 00000 n By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Store Locator Status Center and our 0000004309 00000 n Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. I've had the same issue for nearly a month now. The work is done by a contractor Comcast hires. I have had this identical scenario happen 4 times now. I don't know what else to do. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Let me know. Cookie Notice You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm WTF I have to do to give them my money in exchange for some internet. Download construction standards to get started. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. He has quit taking my calls. Our team is here to help. xref No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. Things like this can take some time, as every area is unique. Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. My cable has to be run in the air. I have a mans number in construction that said he would take care of it. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Let's get started by having you send us a direct message so we can help. @ComcastMichael can you please reach out to me as well. You can still watch on the Xfinity Stream app while connected to a mobile network.

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